OPD in Hospitalisation is defined as the OPD expenses part of a hospital treatment bill, i.e. all expenses which can be classified as OPD such as doctor consultation, diagnostics, medicines used during the course of daycare or long term treatment at the hospital.
Kenko plans currently offer this benefit up to the limit defined in the plan in case of hospitalisation due to a natural disaster (non COVID) such as fire, earthquakes, etc. The benefits can be availed in the same manner as OPD process.
Customers can cancel the subscription and are eligible for a refund if the following conditions are met:
- The request for a refund is made within 7 days of the subscription purchase date
- No benefits have been used by the customer during the benefit period
For cancellation and refund requests, customers must contact our customer service at 1800-843-3599 within the specified 7-day period. Our dedicated representatives will guide you through the process and assist you with any queries you may have.
Know more about our refund and cancellation policy here.